Solution Delivery

If you aren’t convinced that your organisation is getting maximum value from your IT Services toolset investment, then our solution delivery can help.

We can review your existing technologies and processes, then extract ways to derive more value. Revisiting your requirements is also an opportunity to upgrade, update and digitize your processes to deliver sustainable benefits and enduring value to your business.

ENHANCING ITSM CAPABILITIES

We are committed to your success. Part of our service includes checking that your people, process and technologyare still aligned and meeting your organisational needs. Our priority is to improve the use of your ITSM toolset by auditing your resources to leverage their potential. Depending on your requirements, elements of this phase might include:

  • Technical Review – improving the use of the current toolset by maximising resources
  • ITSM Upgrade & Capability Delivery
  • Benefits Quantification & Realisation
  • Process Improvement
  • Business Change and Adoption

Enhance in action

We were approached by a leading financial institution who wanted to remove manual steps in batch management as well as reduce risk and promote visibility. We helped them maximise their use of Control-M, gain consistency in their processes and drove adoption of a new tool set.

The results included a significant reduction in risk of batch failure, more efficient scheduling and improved visibility.  Our team also set up a roadmap to maintain these enhanced processes which led to further improvements.

 

Technical Review – improving the use of the current toolset by maximising resources

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Technical Review – improving the use of the current toolset by maximising resources

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ITSM Upgrade & Capability Delivery

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ITSM Upgrade & Capability Delivery

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Benefits Quantification & Realisation

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Benefits Quantification & Realisation

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Process Improvement

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Process Improvement

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Business Change and Adoption

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Business Change and Adoption

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Control-M Upgrade Capability

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Control-M Upgrade Capability

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Contact Us

To find out how your organisation could maximise resources and benefit from greater efficiencies, get in touch today.